Frequently Asked Questions

What areas do we deliver to?
We deliver to all suburbs on the Central Coast from Brooklyn / Patonga up to Morisset / Gwandalan. We also service all surrounding areas such as Lower Mangrove, Central Mangrove, Kulnura, Yarramalong and Dooralong. These suburbs may incur an addition to the delivery fee.

What size bins are available?
Please see our price / sizes page

How long can I hire the bin for?
Price includes 7 days hire, we are flexible with our hire period, in some cases additional charges may apply.

What can’t I put in the bin?
Dirt/Soil, liquids, food waste, palm tree trunks, synthetic grass, asbestos or any hazardous materials, gas bottles or tree stumps exceeding more than 30cm in diameter.
Mattresses and Tyres may attract an additional disposal fee, which may be charged at the current local Council disposal rates.
We can supply skips bins for palm tree trunks, synthetic grass and asbestos but these will incur additional fees to our general prices – please advise us when booking your bin.

How can I pay for the bin?
We accept Cash – to be paid to the driver on delivery of skip bin or Visa / MasterCard over the phone. EFT is also available on request.

What size skip bin do I need?
As a general rule a level 7ft x 4ft box trailer is equivalent to one (1) cubic metre. Therefore, three (3) box trailer loads would equate to a 3 cubic metre bin, etc.

Are there weight restrictions on my skip bin?
Unlike some other skip bin companies out there we do not impose weight restrictions on our skip bins as long as you adhere to the exclusions stated in: What can’t I put in the bin?
Some other companies and online booking agencies impose weight restrictions based on the size of the bin you order, and charge you extra if you exceed your allowed or included weight limit – We Don’t.

How high can I fill the skip?
The skip bin must not be filled past the top rim of the bin in compliance with the NSW Road Safety Rules that state the contents of the skip must be below or level with the rim. We need to be able to securely cover the skip bin for safe transport (Drivers decision is final).
If it looks like your bin is going to be overloaded please contact our office prior to booking pickup to discuss the various options available. We may be able to bring an empty bin to transfer any excess. Additional fees may apply.

Will the skip bin truck fit in my driveway?
We have trucks of various sizes from small to large. If you believe you have a difficult or narrow access please speak to our friendly office staff when making an enquiry or booking, then we can advise you of your best option.

Where can my skip bin be placed?
Preferably your bin should be placed within your property boundary. This will hopefully avoid other people filling your bin for you. Skips can be placed on the nature strip or road but you may require a permit from your local Council – please advise our friendly staff when booking your bin and we can advise you of your best option.
Please be advised that you are responsible for the contents of your bin once it has been delivered.

How soon can I have my skip bin delivered?
We will always endeavour to deliver your bin on the same day. This is dependent on the time that you call us and existing commitments. One days notice is preferred so that we can guarantee a time of delivery.

Can you deliver / pick up my skip when I am not home?
Yes, once payment arrangements have been confirmed, our drivers will deliver and collect your skip bin in accordance with your instructions. You do not need to be at home or on-site unless access restricted.

Can I cancel a previously booked skip bin?
We understand that situations do change and as long as you cancel the booking before the bin has left the yard no additional charges will be incurred. If we have already taken payment you will receive a refund in full. However, if the driver has already left the yard with your skip bin a small service fee may apply.

Explanation of the various skip bin waste categories:
Please speak with our friendly staff when booking your bin and we can advise you of your waste category options. It may work out cheaper for you to hire separate skip bins for separate waste categories.

Do we recycle?
All our skip bins are hand sorted to minimise what goes to landfill. We recycle all our concrete / brick products, untreated / unpainted timber and all metals. We are currently looking into options for recycling of plastic products.

What’s the easiest way to book a bin?
To find the most cost effective option, it’s best to discuss your needs with one of our helpful staff members. Simply click the button below to make a call.